Frequently Asked Questions

Check in begin at 4 pm until 8 pm. If you are planning on arriving after 8pm, please be sure to notify us, so we can ensure one of our team members is there to check you in. Check out is at 10 am.

As our guest, you are more than welcome to enjoy the resort for the entire day of your arrival and/or departure. Just come by the Welcome Centre to check in or to return your keys.

Our resorts have full-time management team throughout the day. We only permit owners and registered guests to enter the facilities. On select days throughout the season a security officer will also be present on site for the evening.

Yes, you do require a fishing license to fish at our properties. Individuals under the age of 18, or over the age of 65 do not require a license. You may also decide to visit us during Ontario's Family Fishing Week which is a license-free week or get a temporary license from Canadian Tire or Bass Pro Shop.

Yes, we're pet friendly! Your furry friend is more than welcome at our resorts. A $99 fee does apply for deep cleaning. Our pet package does include doggie bags, a toy and treats for your pet as well as a stainless steel water and food bowls to use during your stay.

Four of our resorts have coin operated on-site laundry facilities (washer and dryer) for you to use at your convenience. Resorts include: Vine Ridge, Lantern Bay, Shamrock Bay and McCreary’s Beach.

Yes, you can. To learn more about ownership please visit You can explore all of our resort properties in Ontario. If you would like further information or to book a resort tour, please call us toll free at 1-877-814-4141. 

We have fishing boats available for rent at most of our properties. Be sure to inquire when you make your reservation. Our fishing boats are 12' aluminium boats with a 9.9HP motor - lifejackets are provided! You do not need a license, but we do require that you complete a boater's safety checklist and keep it with you while you are on the boat - this will act as your license should you need it. Before you go out on the water, one of our helpful team members will give you a detailed overview of how to operate the boat.

Our accommodations are fully equipped with a kitchen (fridge, stove, microwave, coffee maker and toaster), bathroom, 2 bedrooms, air conditioning, TV with DVD player (no cable so bring DVDs!), and a full size deck with a BBQ with propane, fire pit and patio set.

They are typically 12 feet wide by 40 feet long, offering approximately 500 sq. ft. of indoor living space. Our accommodations sleep up to a family of 6 — 2 adults and 4 kids.

You will need to bring sheets and pillow cases for the beds, bath, beach and kitchen towels, dish soap and sponge, and toiletries. Also, be sure to bring DVDs as our accommodations are not equipped with cable TV. Your booking confirmation email will include a detailed list of what to pack!

There are tons of activities for every member of the family: Kidz Klub, family pontoon boat rides, movie nights, socials, and more! 

Vine Ridge Resort and Bellmere Winds Resort are the two resorts that serve hot food including fresh cut fries, burgers, hot dogs, muffins, and more.

Our other resort locations have a snack bar & cafe that offers chips, chocolate bars, ice cream, slushies and other treats!

More Questions?

We’re always here to answer your questions, please give us a call at 1-877-814-4141 or fill out the form below and we will be happy to get back to you as soon as we can.